Terms of Service
These Terms of Service apply to purchases made through LEORVENA and your use of our website.
Nothing in these terms limits mandatory consumer rights.
Products and Descriptions
Please review product descriptions, sizing information, and care instructions before ordering.
We aim to present products accurately. Colors may appear slightly different between screens. This does not affect your rights if an item is faulty or materially different from its description.
Prices and Payment
The applicable currency, product prices, delivery charges, and taxes collected by the store are displayed before payment.
Available payment methods appear at checkout. Please ensure the payment and billing information you provide is accurate.
Orders
Please check your selected products, sizes, quantities, and delivery details before completing checkout.
If an item is unavailable or we identify a material error affecting an order, we will contact you to arrange a solution. Any payment collected for an order we cannot fulfill will be refunded.
Processing and Delivery
Orders require 5 business days for processing.
Estimated delivery is 25–30 calendar days after dispatch, in addition to processing time.
Please refer to our Shipping Policy for further information.
Changes and Cancellations
Contact us promptly if you wish to change or cancel an order. We will assist where possible, although changes may not be possible once fulfillment has started.
This does not affect statutory cancellation or withdrawal rights.
Returns and Refunds
Our Return & Refund Policy explains the return process, applicable deadlines, and refund arrangements.
LEORVENA covers return shipping costs in accordance with that policy.
Faulty or Non-Conforming Goods
Products must comply with applicable legal requirements. You retain statutory rights and remedies for goods that are faulty, incorrect, or not as described.
Our voluntary policies do not replace or shorten those rights.
Website Use
You must not use the website for fraud, unlawful activities, infringement, or interference with its security or operation.
Intellectual Property
Website content, including logos, photographs, text, and graphics, belongs to LEORVENA or the respective rights holders.
Use beyond what is permitted by law requires the relevant rights holder’s permission.
Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Complaints and Disputes
Please contact us if you have a complaint so we can try to resolve it.
Any applicable law or dispute procedure must respect mandatory consumer protections and jurisdiction rights.
Updates
We may revise these terms for future purchases. Revisions do not retrospectively change an existing order without a lawful basis.
Contact
LEORVENA
Email: wairhogsette267@outlook.com
Business address: Quai Tabary, 26300, France